Quality Data Drives Key Decisions for Knute Nelson

Case Study

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Knute Nelson| Alexandria, MN

Between the ever-changing healthcare landscape, talent shortage, and incoming wave of the aging baby boomer population, efficiency is key to doing more with less and allowing organizations to provide care to the senior population for years to come.

Knute Nelson is a full-spectrum nonprofit organization serving the senior community in Minnesota and North Dakota. Knute Nelson’s mission—to enrich the lives of everyone they serve—extends from patients and the community to their employees. With 1,100+ staff members supporting a full continuum of care ranging from senior living facilities, wellness and rehabilitation, home health, and hospice, Knute Nelson enriched over 8,500 lives in 2022.

KEY RESULTS

Combined data across systems, in real-time
One single source of truth
Increased efficiency
Reduced manual processes
User-focused dashboards

Data

Get insight at the speed of now with accurate, reliable data that flows seamlessly through your organization.

Healthcare

We focus on the business of your healthcare organization so you can focus on your patients.

Watch as Knute Nelson details their journey to becoming a data-driven organization.

The Challenge

Knute Nelson needed a system that could bring all of their data into one custom, scalable platform that would meet the needs of all users.

Keeping such a multi-faceted organization operating at peak performance is no easy feat. Knute Nelson turned to their long-time audit and tax partner, Eide Bailly, for help.

Siloed systems and data

Lagging indicators

Reliance on spreadsheets

The Solution

Our specialized healthcare and technology teams worked together with Knute Nelson to identify KPIs for each department and the organization and ensure the metrics chosen matched the desired business outcomes.

SOURCE SYSTEMS:

Intacct
HomeCare HomeBase
PointClickCare
Dayforce/UKG

MICROSOFT SOLUTIONS:

Azure Data Factory
Power BI
SQL Server
SQL Server Integration Services

INTEGRATIONS & AUTOMATIONS:

REST API
OData
SFTP
Custom Automations for Excel Integrations

“Because of the changing healthcare environment, if we don’t know our data, we’re actually going to be behind. We want to be at the forefront of everything that we do, and being data driven is part of that.”

-Marnie Gugisberg, CFO | Knute Nelson

The Results

Fast, efficient, and reliable data across the organization.

Our healthcare and technology consulting teams worked together to increase efficiency, reduce manual processes, increase visibility, and empower their employees to make decisions based off of real-time data.

Their BI dashboards combine financial data, sales and operating data, employee data, and clinical data to tell a story that Knute Nelson can use to:

• Track admission and referral trends
• Create projections and forecasts
• Recognize patterns
• Measure growth rates
• Track key performance indicators

“Ultimately,” says Marnie Gugisberg, CFO, “anytime we make a decision, we check the dashboards to make sure our decision is supported by the data.”

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